Privacy Policy

Effective Date: 01-May-2025

Indofoody (“we,” “our,” or “us”) values the privacy of our users. This Privacy Policy explains how we collect, use, and protect your information when you use our Indofoody mobile application (“App”).

1. Information We Collect

We collect the following personal information when you use our App:

  • Name

  • Email address

  • Phone number

  • Delivery location/address

We also collect a device’s notification token to send push notifications. We do not collect your IP address, device ID, or any other system information.

2. How We Use Your Information

Your information is used for the following purposes:

  • To deliver the products you order

  • To contact you about your order status or issues

  • To send you notifications about promotions or updates (via push notifications)

  • To improve our customer service and support

3. Data Sharing

We do not sell or rent your personal data to third parties. However, your data may be shared with delivery partners solely for fulfilling your orders.

We do not use third-party analytics or advertising SDKs in our app at this time.

4. Payments

Currently, we only accept Cash on Delivery. We do not process or store any payment or financial information.

5. Children’s Privacy

Children under the age of 13 may use the Indofoody app under parental supervision. We do not knowingly collect more data than necessary for order fulfillment.

6. Data Retention and Removal

We retain your data as long as necessary to provide our services and comply with legal obligations. If you wish to request the removal of your personal data, please contact us at connect.indofoody@gmail.com.

7. Account Deletion

While we do not currently offer an in-app option to delete your account, you may contact us at the email address below to request account deletion manually.

8. Security

We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Changes to This Policy

We may update our Privacy Policy from time to time. When we do, we will notify users by updating the date at the top of this page. We encourage users to check this page regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Indofoody
📧 Email: connect.indofoody@gmail.com
🌐 Website: www.indofoody.com